Cisco Spark Room Kit Plus Camera Not Detected

Support for cisco spark room kit plus.

Cisco spark room kit plus camera not detected.

The room kit plus with a separate quad camera bar can accommodate larger and deeper rooms of up to 14 people. Spark room kit plus. The room kit mini also integrates camera codec speakers into a single device and is custom designed for huddle spaces accommodating rooms and spaces ideal for 2 5 people. The pkg file do not include software for the cisco spark quad camera.

Cameras can not be moved around or do not wake up. Access product specifications documents downloads visio stencils product images and community content. Have you tried a factory reset. Cisco quad camera precision 60 speakertrack 60 and ptz 12 camera guide pdf 4 mb.

Please note when upgrading this system from cucm you must specify the software with the loads extension and not pkg. Cisco webex room kit plus precision 60 installation guide pdf. Spark room 55 70 kit kit plus are not affected. Cisco webex room kit plus has a 90 day limited liability warranty.

Zoom on cisco spark room kit plus precision 60 it s been mentioned a few times in the forums where the camera not detected message appears when using a spark room kit plus with p60 camera i don t know if a fix has been released yet but recommend you upgrade to the latest ce software currently ce9 3 if you re not there already. Try upgrading to ce9 1 4 it s the most recent software release at the moment. You might be running into a similar issue as the user in thread camera detection.